Are you the order management and logistics pro, we are searching for?

Job Title: Supply Chain Coordinator

Full-time: 37.5 hours per week, 0800 – 1630 Monday to Friday

Location: Roosendaal 4704

Salary: €35,000 – €40,000 per year (This includes a 13th month payment)

Benefits: 25 Days Holiday + 7 Bank Holidays + 8 Discretionary Days Off Per Year + Holiday bonus pay

We’re on the lookout for a Supply Chain Coordinator to take charge of inbound and outbound goods processes at our third-party logistics (3PL) provider. This role involves ensuring timely documentation for assigned accounts and building strong relationships with internal and external partners.

Responsibilities:

1: Order Management: Process and oversee orders in JD Edwards, ensuring seamless management from PO receipt to customer invoice, covering manual, portal, and EDI orders.

2: Documentation: Document and confirm critical customer details such as leads times, pricing, program compliance, item numbers, shipping addresses, terms and discounts.

3: Communication: Respond promptly to internal and external communications via email, chat, and voice calls within a 24-hour timeframe.

4: Returns Handling: Create and process Return Goods Authorizations (RGAs) for customer returns, and assist in researching claims for overages / shortages.

5: Account Management: Serve as the primary contact for assigned accounts, maintaining accurate records through customer website access to meet expectations.

6: Shipping Optimisation: Collaborate with 3PL on shipping, special requirements, and scheduling to minimize freight costs and fines.

7: Proactive Communication: Proactively communicate changes or potential issues with Customer Service and Operations teams regarding shipments, inventory, or other requirements.

About The Company:

Turtle Wax – We are not just a brand; we are a legacy in automotive care. With decades of innovation and a passion for excellence, we’ve become synonymous with quality and performance. As a global leader, our commitment to creating cutting-edge products is matched only by our dedication to customer satisfaction.

Our dynamic work environment fosters creativity and collaboration, providing a platform for individuals to thrive and contribute to the ongoing success of an iconic brand. Join us in shaping the future of automotive care and be part of a team that values innovation, quality, and a commitment to delivering products that go beyond expectations.

Skills, Experience, and Qualifications – Required for This Role:

Education and Experience:

• Bachelor’s degree in Supply Chain, Operations, Business Administration, or equivalent.
• Proven track record with 3-5 years of experience in Customer Service and Warehousing roles.

Technical Proficiency:

• Familiarity with well-recognised Enterprise Resource Planning (ERP) systems, with preference for Oracle-based experience, specifically JDE.
• Previous experience working with a Warehouse Management System (WMS).

Communication Skills:

• Demonstrated strong and effective communication skills, both verbal and written.

Analytical Abilities:

• Strong organisational skills with acute attention to details.
• Ability to analyse data and present well-founded recommendations to management.

Computer Skills:

• Proficient in intermediate-level usage of Word, Excel, Internet, and keyboarding skills.

Working Conditions / Physical Requirements:

• Ability to operate effectively within a warehouse environment, displaying awareness of associated risks and adherence to health and safety requirements.
• Capability to sit for prolonged periods during computer work, exceeding 5 hours per day.
• Occasional travel may be required (including to UK offices).

Application Process:

Turtle Wax have partnered with John Boggis Clapton at Your Recruiters as the exclusive Recruitment Agent for this vacancy.

In the first instance, please apply by this website or contact Your Recruiters on +44 116 467 0800 for more information about the role. The interview process will include a telephone, online, face-to-face meeting over a 3-to-4-week period.

Your Recruiters Limited are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees. All applicants will receive a response, with detailed feedback provided to those unsuccessful at the interview stage.