Are you passionate about helping customers and delivering exceptional service?

A rapidly growing e-commerce company is looking for a Customer Service Advisor to join their high-performance team. In this role, you’ll be integral in resolving customer enquiries and contributing to the company’s continued success. If you have a positive attitude and strong communication skills, we want to hear from you.

Job Role: Customer Service Advisor

Location: Halesowen, Birmingham

Hours of Work: Monday to Friday, 8:30 AM – 5:30 PM

Benefits: £11.50 – £12.00 per hour paid weekly (depending on experience) + 28 days annual holiday entitlement + pension contributions

Contract Type: Temporary job with Your Recruiters that may lead to permanent employment after 13 weeks service

Your Key Responsibilities:

  • Interact with customers via email, phone, and live chat to address pre- and post-sale enquiries.
  • Proactively identify and solve customer issues to enhance satisfaction.
  • Develop a strong understanding of our products and delivery services to provide accurate information.
  • Exhibit outstanding written and verbal communication skills in all customer interactions.
  • Collaborate with team members to ensure a seamless customer experience.

What We’re Looking For:

  • Previous experience in a customer service role.
  • Strong communication skills with the ability to empathize with customers.
  • Problem-solving aptitude and the ability to think on your feet.
  • Excellent organizational skills and attention to detail.
  • A positive attitude and a commitment to delivering exceptional service.

What is the Recruitment Process?

To apply for this position, please complete the short application form below and upload a copy of your CV. There is a 1 stage face to face interview at company premises in Halesowen for the successful candidate.

If you have any questions, please call Michelle Bastock at Your Recruiters on 0116 467 0800. Michelle is also available by WhatsApp on 07761 521920 and by email at michelle.bastock@your-recruiters.co.uk.

Ready to make a difference in customer service? Apply today and join this dynamic team!

Your Recruiters Limited are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees. All applicants will receive a response, with detailed feedback provided to those unsuccessful at the interview stage.

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Apply for this Job:

If you are interested in this role, please register your interest via the form below and uploading your CV. All applicants will be responded to within 48 hours.

    Share this job:

    Meet Your Recruiter:

    Michelle Bastock

    Managing Consultant

    Michelle was the first managing consultant for Your Recruiters, when she joined the company in April 2024. Her credibility in commercial recruitment is underpinned by 18.5 years’ service with her last agency and 30 years’ experience working almost exclusively in the West Midlands region.

    She loves the challenge of delivering complex temp staff recruitment campaigns in customer services and call centres while balancing this with finding game-changing candidates for permanent roles in sales, marketing, finance, IT, and other sectors.

    View my other live jobs:

    Are you passionate about helping customers and delivering exceptional service?

    A rapidly growing e-commerce company is looking for a Customer Service Advisor to join their high-performance team. In this role, you’ll be integral in resolving customer enquiries and contributing to the company’s continued success. If you have a positive attitude and strong communication skills, we want to hear from you.

    Job Role: Customer Service Advisor

    Location: Halesowen, Birmingham

    Hours of Work:     Monday to Friday, 8:30 AM – 5:30 PM

    Benefits:     £11.50 – £12.00 per hour paid weekly (depending on experience) + 28 days annual holiday entitlement + pension contributions

    Contract Type: Temporary job with Your Recruiters that may lead to permanent employment after 13 weeks service

    Your Key Responsibilities:

    • Interact with customers via email, phone, and live chat to address pre- and post-sale enquiries.
    • Proactively identify and solve customer issues to enhance satisfaction.
    • Develop a strong understanding of our products and delivery services to provide accurate information.
    • Exhibit outstanding written and verbal communication skills in all customer interactions.
    • Collaborate with team members to ensure a seamless customer experience.

    What We’re Looking For:

    • Previous experience in a customer service role.
    • Strong communication skills with the ability to empathize with customers.
    • Problem-solving aptitude and the ability to think on your feet.
    • Excellent organizational skills and attention to detail.
    • A positive attitude and a commitment to delivering exceptional service.

    What is the Recruitment Process?

    To apply for this position, please complete the short application form below and upload a copy of your CV. There is a 1 stage face to face interview at company premises in Halesowen for the successful candidate.

    If you have any questions, please call Michelle Bastock at Your Recruiters on 0116 467 0800. Michelle is also available by WhatsApp on 07761 521920 and by email at michelle.bastock@your-recruiters.co.uk.

    Ready to make a difference in customer service? Apply today and join this dynamic team!

    Your Recruiters Limited are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees. All applicants will receive a response, with detailed feedback provided to those unsuccessful at the interview stage.

    Back to listings

    Meet Your Recruiter:

    Michelle Bastock

    Managing Consultant

    Michelle was the first managing consultant for Your Recruiters, when she joined the company in April 2024. Her credibility in commercial recruitment is underpinned by 18.5 years’ service with her last agency and 30 years’ experience working almost exclusively in the West Midlands region.

    She loves the challenge of delivering complex temp staff recruitment campaigns in customer services and call centres while balancing this with finding game-changing candidates for permanent roles in sales, marketing, finance, IT, and other sectors.

    Apply for this Job:

    If you are interested in this role, please register your interest via the form below and uploading your CV. All applicants will be responded to within 48 hours.

      Share this job:

      Back to listings